The BBH Model of Offering Multiple, Bundled Services to its Customers is Encouraged by AT&T
(YOUNGSTOWN, Ohio) – May 16, 2019 – Broadband Hospitality (BBH), a preferred provider of unified technology solutions for hotels and senior living communities, was recently honored to be named DIRECTV Dealer of the Year for the first time – at the annual AT&T Revolution conference held in April in Dallas, TX. The award recognized BBH for their growth in the Lodging and Institutions (L&I) segment.
BBH: A Model Partner for Total Unified Technology Solutions
In being named the DIRECTV L&I Dealer of the Year, BBH was specifically recognized as an AT&T partner with the AT&T Partner Exchange® program who is offering more than DIRECTV service to its customers. As a provider of multiple, bundled services for the L&I segment, BBH offers a full range of unified technology solutions for hotels that includes selling and installing DIRECTV, WI-FI, fiber, CCTV, low voltage wiring, and more. BBH also takes on a project management role by maintaining and overseeing vendor relationships, managing upgrades, facilitating systems installations, and troubleshooting issues 24/7 on behalf of hotels. The BBH model of selling multiple services to customers aligns with the goals of AT&T for its AT&T Partner Exchange solution providers and it is one that AT&T is encouraging other dealers to replicate in 2019 and beyond.
In addition to receiving accolades for the most DIRECTV activations bundled with AT&T services with in the L&I segment, BBH was also recognized as a Dealer of the Year for its exponential growth in 2018. The company achieved 300% Year-Over-Year (YoY) growth as well as an impressive 50% YoY increase in DIRECTV installs and repair revenue.
“We are thrilled to be recognized with this prestigious award and even more proud that the niche we’ve built our reputation on over the past 25 years– serving as a single source provider of full-scale unified technology solutions for hotels– is now being touted by AT&T as the preferred model for its partners,” says Broadband Hospitality CEO Vince Lucci. “We look forward to building upon the success we have had with the L&I category and expanding our offering of technology solutions into other segments who can benefit from the customized services and expertise our team offers.”
“As trusted advisers, BBH is a great example of a solution provider within our AT&T Partner Exchange channel program utilizing DIRECTV and other AT&T Business technologies and services to help meet their customer’s needs and drive better outcomes,” said Anne Chow, President National Business. “AT&T Business is dedicated to its channel partners and their continued success. We work to equip our solution providers with leading solutions that will not only grow their business but take them into the future.”
Learn more about AT&T Partner Exchange.
About Broadband Hospitality
With 25+ years of hospitality technology experience, Broadband Hospitality (BBH) is a single source for innovative technology solutions that help hotels improve performance and enhance the guest experience. BBH products and services include High-Def TV, High-Speed Guest WI-FI, fiber circuits, PBX and phone systems, low voltage wiring, CCTV, Audio/Video, Project Management and 24/7/365 U.S.-based support. BBH is a Choice Hotels Qualified Vendor, a Phonesuite Platinum Partner, an AT&T Platinum Partner, DIRECTV 2018 L&I Dealer of the Year, and a DIRECTV Dealer Advisory Council member. The company draws from a nationwide network of industry-leading vendors to deliver cost-effective results for hotels seeking a unified solution in today’s technology-driven, customer-centric world.
BBH is headquartered in Youngstown, Ohio and currently supports 850+ hotel customers nationwide. To learn more, please visit www.broadbandhospitality.com.