BBH Selected to Deliver “Triple-Play” of Guest-Facing Services to Circus Circus Las Vegas
(YOUNGSTOWN, Ohio) – December 15, 2020 – Broadband Hospitality (BBH), a preferred provider of unified technology solutions for hotels, resorts, apartment complexes, student housing, and senior living communities, announced today that it has been awarded an agreement to design, install and support guestroom WiFi and DirecTV programming, and to design and launch the Circus Circus Las Vegas mobile app for guest Android and iPhones.
“The selection of BBH as our partner to introduce these important guest-facing amenities reinforces our commitment to delight our customer base,” stated Shana Gerety, senior vice president of operations at Circus Circus. “We know that our guests expect an ‘at-home’ level of television programming, WiFi bandwidth, and real-time access to property information and services, and this agreement enables us to deliver on that expectation.”
As a result of the agreement, Circus Circus will be able to deliver an enhanced high-definition DirecTV channel line-up to all rooms, including popular children and teen channels such as Animal Planet, Cartoon Network, Disney Channel, Disney Junior, Disney XD, Nickelodeon, Nick Jr., and TeenNick. In addition, Circus Circus’ in-room WiFi network will offer more bandwidth via the latest WiFi technology to support the increased number of “gadgets” that a family group brings to the property.
A key third component of the agreement is the creation and delivery of a new Circus Circus mobile app, which will provide guests with a number of on-demand services and up-to-date information on their own mobile phones. For example, guests will be able to view dining options and menus, learn about entertainment and activity options, review their room folio, call property extensions, and receive real-time promotions and updates along with a number of other app features.
“We appreciate the opportunity to assist Circus Circus within the context of their overall strategy to use technology as one means to improve guest satisfaction and enhance the overall guest experience,” stated Jason Yu, chief operating officer at BBH. “The forward-thinking vision at Circus Circus is exciting and energizing, and we are positive that guests will notice these efforts. We are happy to be a part of it.”
About Broadband Hospitality
With 25+ years of technology experience, Broadband Hospitality (BBH) is a single source provider of innovative technology solutions that help hotels, resorts, apartment complexes, student housing properties, and senior living communities improve performance and enhance the experience for guests and residents. BBH products and services include High-Def TV and ITV, High-Speed WiFi, Fiber Circuits, PBX and Phone Systems, Low-Voltage Wiring, CCTV, Audio/Video Solutions, Mobile Applications, Digital Signage, and Panic & Safety Systems. BBH is an AT&T Platinum Partner, DIRECTV L&I 2018 Dealer of the Year and a DIRECTV Dealer Advisory Council member. The company draws from a nationwide network of industry-leading vendors as well as its internal software development team to deliver cost-effective, flexible and high-function solutions for clients seeking a unified technology strategy with 24x7x365 USA-based support.
BBH is headquartered in Youngstown, Ohio and its software development division based in Fort Lauderdale, Florida. BBH currently supports 1000+ customers across the USA, Mexico, and the Caribbean as well as cruise lines around the world. To learn more, please visit www.bbhnow.com.
About Circus Circus
Circus Circus Las Vegas is a privately owned hotel and casino that offers dining, shopping, entertainment and more than 101,000 square feet of gaming space. A family favorite Las Vegas resort since its inception, Circus Circus provides affordable rates for its nearly 4,000 guest rooms in its lodge, tower rooms, suites and RV Park, and family-fun activities ranging from the thrills of The Adventuredome theme park to live circus acts right on the casino floor. For information visit www.circuscircus.com, or follow the property on social media: Facebook: Facebook.com/CircusCircus; and Twitter, Instagram @CircusVegas.