WE DO IT ALL
WIFI, FIBER, TV, PHONES, +MORE
COMMITTED TO YOUR SUCCESS
WE DON'T HIDE ANYTHING
“The great thing about BBH is that in times of challenges—when there is something we need—the service level has been extraordinary...”
- NATHAN BECK, SVP PROPERTY OPERATIONS, NATIONWIDE HOTEL MANAGEMENT COMPANY, LLC.
YOUR TOTAL UNIFIED TECHNOLOGY SOLUTION
YEARS
25
IN BUSINESS
When guests check in, are you able to ensure that your hotel technology doesn’t check out?
Broadband Hospitality offers hotels a Total Unified Technology Solution. What does this mean? We’re your single source for multiple hospitality technology services and solutions that help hotels decrease costs and perform better. Our collaborative, guest-centric approach is customizable, scalable, and always cost-effective. We partner with hotels each step of the way to ensure seamless planning, installation and deployment of technology that is customized to meet your needs and budget.
With 300+ collective years of hospitality and technology experience, and relationships in place with leading hotel technology vendors, Broadband Hospitality has the people, the knowledge, and the relationships in place to identify the right communications solutions for your property. And we keep our pulse on changing hospitality industry standards and demands so that our solutions grow with your needs.
Just think of Broadband Hospitality as your true hospitality technology partner providing solutions that help you perform better. With Broadband Hospitality as your technology partner, you and your guests can rest easy knowing that all of your needs are taken care of 24/7/365.
OUR SERVICES
PHONE SOLUTIONS
Hospitality PBX Phone Systems … customizable and always cost-effective Cloud PBX and analog phone solutions
FIBER CIRCUITS
We ensure your efficient build-out — or seamless upgrade —from start to finish
CCTV
Capture and monitor every inch and angle of your property to maintain a safe, secure guest environment at all times
LOW VOLTAGE WIRING
Custom wiring solutions that align with your property’s requirements, needs and budget
AUDIO VISUAL SOLUTIONS
We ensure your efficient build-out — or seamless upgrade —from start to finish
SERVICE & SUPPORT
Our knowledgeable support team provides support 24/7/365 — while our skilled technicians are deployed to solve any onsite issues
PROJECT MANAGEMENT
We review and identify your technology needs—share cost-effective solutions and then manage the project on your behalf—so you can stay focused on serving guests!
WHAT WE DO
WE BUNDLE
We understand the technology options. Working with topnotch technology solutions, we streamline the purchasing and upgrading processes to give you the best possible solution and best price.
WE INSTALL
Whatever it takes—our team works together to deliver on the timeline and budget for your needs. We provide the expertise and peace of mind that you’ll have the best product and configuration.
WE SUPPORT & SERVICE
Our knowledgeable support team provides Level 1, 2 and 3 support—all answered in our U.S.-based NOC. Our nationwide network of skilled technicians will solve any onsite issues efficiently and effectively.
“I know that no matter what time of day or what the issue is, I have the confidence in knowing I can rely on BBH in coming up with a solution and helping us overcome whatever obstacles arise. That said, fortunately we haven’t really had a lot of obstacles because we have been proactive in planning and we will continue to grow together.”
-SUNRIDGE HOTEL GROUP
WE GET THE JOB DONE
GET IN TOUCH
“We aren’t over spending on something we won’t need based on our vision; if our vision changes they continue to work with us.”
- SANDPIPER HOSPITALITY
THE BROADBAND HOSPITALITY DIFFERENCE…
Technology that Enhances the Guest Experience
Scalable, reliable communications that differentiate your property
Customized solutions that increase operational efficiency and productivity
Seamless deployment, support, and results. Hotels don’t skip a beat!
Technology that does more than satisfy guest needs… it keeps them coming back again and again
Your partner each step of the way – from planning and installation to deployment and looking at what’s next for your property…
A single source for innovative hospitality technology solutions that touch every aspect of hotel technology to help you perform better… and impress guests.
MEET OUR TEAM
Vince Lucci
CHIEF EXECUTIVE OFFICER As founder and CEO of Broadband Hospitality, Vince Lucci strives to make Broadband Hospitality a household name in the hotel industry.
Jason Yu
CHIEF OPERATING OFFICER Jason Yu bring 26+ years of hotel operations and development experience to his role as COO for Broadband Hospitality, where he is responsible for driving company growth, profitability and customer satisfaction.
Megan Wiley-Igo
VICE PRESIDENT OF ASSET MANAGEMENT Megan Wiley brings 10+ years of hospitality experience to her VP of Asset Management role at Broadband Hospitality. She primarily works alongside the company’s project management team to help ensure that expectations for each property have been met.
Eddie Wiser
DIRECTOR OF OPERATIONS Eddie Wiser oversees all aspects of customer service and technical support (onsite and remote) for Broadband Hospitality. His role also includes contributing his expertise as a senior technician/engineer for networking and video delivery/DIRECTTV.
John Troutwine
SVP SALES & MARKETING Mr. Troutwine is responsible for managing key Broadband Hospitality client and reseller relationships as well as leading the internal sales team.
Christopher Ruozzo
CHIEF TECHNOLOGY OFFICER Chris Ruozzo is passionate about ensuring that the company’s customers benefit from the most innovative technologies available in today’s hotel marketplace.
Adam Nathan
VICE PRESIDENT OF SALES Adam Nathan is responsible for driving the continued growth of Broadband Hospitality. With his extensive technology background and proven track record in technology-related sales, he is well-suited for this key role.
Danielle Jackson
SALES OPERATIONS MANAGER Danielle is responsible for the day-to-day oversight of the sales team activities, and she also constantly strives to identify process creations that improve Broadband Hospitality operations.
Jason Castillo
REGIONAL DIRECTOR OF SALES Jason works with current and prospective Broadband Hospitality customers to deliver the best possible technology solutions for their hotels.
Ritu Eunni
INSIDE SALES ACCOUNT MANAGER Ritu strives to provide cost-effective technology solutions to hotel property management and ownership groups nationwide.
Rob Johnston
REGIONAL DIRECTOR OF SALES Rob works with current and prospective Broadband Hospitality customers to deliver the best possible technology solutions for their hotels.
Gail Gust
VP MARKETING & BUSINESS DEVELOPMENT Gail Gust executes strategic marketing initiatives and drives business growth across multiple verticals. She brings to this role, her experience in leveraging entrepreneurial vision to create results.
Chris Staib
CHIEF INFORMATION OFFICER Chris Staib is responsible for the overall strategy and execution of all Broadband Hospitality’s software initiatives and offerings.
Elisa Jones
VP OF PROJECT MANAGEMENT Elisa Jones develops project plans and aligns the project team managers to major business initiatives, ensuring successful end-to-end delivery of projects.
Paul Atkinson
VP OF SUPPORT & IMPLEMENTATION Paul provides functional and technical leadership that ensures the highest levels of customer satisfaction.
Find out more about the Broadband Technology Team
Contact
SUITE 9C
YOUNGSTOWN, OH 44514
HELP: 800-440-7008
