“The great thing about BBH is that in times of challenges—when there is something we need—the service level has been extraordinary...”

- NATHAN BECK, SVP PROPERTY OPERATIONS, NATIONWIDE HOTEL MANAGEMENT COMPANY, LLC.

YOUR TOTAL UNIFIED TECHNOLOGY SOLUTION

YEARS

25

IN BUSINESS

When guests check in, are you able to ensure that your hotel technology doesn’t check out?

Broadband Hospitality offers hotels a Total Unified Technology Solution. What does this mean? We’re your single source for multiple hospitality technology services and solutions that help hotels decrease costs and perform better. Our collaborative, guest-centric approach is customizable, scalable, and always cost-effective. We partner with hotels each step of the way to ensure seamless planning, installation and deployment of technology that is customized to meet your needs and budget.

With 300+ collective years of hospitality and technology experience, and relationships in place with leading hotel technology vendors, Broadband Hospitality has the people, the knowledge, and the relationships in place to identify the right communications solutions for your property. And we keep our pulse on changing hospitality industry standards and demands so that our solutions grow with your needs.

Just think of Broadband Hospitality as your true hospitality technology partner providing solutions that help you perform better. With Broadband Hospitality as your technology partner, you and your guests can rest easy knowing that all of your needs are taken care of 24/7/365.

OUR SERVICES

WIFI

Guest WIFI…fast, reliable and fully supported 24/7

TV SOLUTIONS

Guests immerse themselves in the ultimate, high-def experience

PHONE SOLUTIONS

Hospitality PBX Phone Systems … customizable and always cost-effective Cloud PBX and analog phone solutions

FIBER CIRCUITS

We ensure your efficient build-out — or seamless upgrade —from start to finish

CCTV

Capture and monitor every inch and angle of your property to maintain a safe, secure guest environment at all times

LOW VOLTAGE WIRING

Custom wiring solutions that align with your property’s requirements, needs and budget

AUDIO VISUAL SOLUTIONS

We ensure your efficient build-out — or seamless upgrade —from start to finish

SERVICE & SUPPORT

Our knowledgeable support team provides support 24/7/365 — while our skilled technicians are deployed to solve any onsite issues

PROJECT MANAGEMENT

We review and identify your technology needs—share cost-effective solutions and then manage the project on your behalf—so you can stay focused on serving guests!

WHAT WE DO

WE BUNDLE

1

We understand the technology options. Working with topnotch technology solutions, we streamline the purchasing and upgrading processes to give you the best possible solution and best price.

WE INSTALL

2

Whatever it takes—our team works together to deliver on the timeline and budget for your needs. We provide the expertise and peace of mind that you’ll have the best product and configuration.

WE SUPPORT & SERVICE

3

Our knowledgeable support team provides Level 1, 2 and 3 support—all answered in our U.S.-based NOC. Our nationwide network of skilled technicians will solve any onsite issues efficiently and effectively.

“I know that no matter what time of day or what the issue is, I have the confidence in knowing I can rely on BBH in coming up with a solution and helping us overcome whatever obstacles arise. That said, fortunately we haven’t really had a lot of obstacles because we have been proactive in planning and we will continue to grow together.”

-SUNRIDGE HOTEL GROUP

WE GET THE JOB DONE

6.35
MINS AVERAGE SUPPORT CALL
100
PERCENT CALLS ANSWERED IN U.S.
850
HOTELS INSTALLED
24
HOUR REAL-TIME MONITORING

GET IN TOUCH

“We aren’t over spending on something we won’t need based on our vision; if our vision changes they continue to work with us.”

- SANDPIPER HOSPITALITY

THE BROADBAND HOSPITALITY DIFFERENCE…

Technology that Enhances the Guest Experience

Scalable, reliable communications that differentiate your property

Customized solutions that increase operational efficiency and productivity

Seamless deployment, support, and results. Hotels don’t skip a beat!

Technology that does more than satisfy guest needs… it keeps them coming back again and again

Your partner each step of the way – from planning and installation to deployment and looking at what’s next for your property…

A single source for innovative hospitality technology solutions that touch every aspect of hotel technology to help you perform better… and impress guests.

Contact

590 E. WESTERN RESERVE ROAD
SUITE 9C
YOUNGSTOWN, OH 44514
MAIN: 330-629-8848
HELP: 800-440-7008