"It’s truly a partnership; Broadband looks at what’s available in the industry to keep us up to date; they monitor brand standards, and they help us make sure we stay up to date now and in the next few years. They are always, looking at how they can help us improve our products and save costs by any means necessary; they’re absolutely always looking out for what’s best for us."

- BYRON BROWDER, DIRECTOR OF HOTEL OPERATIONS SANDPIPER HOSPITALITY

YOUR TOTAL UNIFIED TECHNOLOGY SOLUTION

YEARS

25

IN BUSINESS

When guests check in, are you able to ensure that your hotel technology doesn’t check out?

Broadband Hospitality offers hotels a Total Unified Technology Solution. What does this mean? We’re your single source for multiple hospitality technology services and solutions that help hotels decrease costs and perform better. Our collaborative, guest-centric approach is customizable, scalable, and always cost-effective. We partner with hotels each step of the way to ensure seamless planning, installation and deployment of technology that is customized to meet your needs and budget.

With 300+ collective years of hospitality and technology experience, and relationships in place with leading hotel technology vendors, Broadband Hospitality has the people, the knowledge, and the relationships in place to identify the right communications solutions for your property. And we keep our pulse on changing hospitality industry standards and demands so that our solutions grow with your needs.

Just think of Broadband Hospitality as your true hospitality technology partner providing solutions that help you perform better. With Broadband Hospitality as your technology partner, you and your guests can rest easy knowing that all of your needs are taken care of 24/7/365.

OUR SERVICES

WIFI

Guest WIFI…fast, reliable and fully supported 24/7

TV SOLUTIONS

Guests immerse themselves in the ultimate, high-def experience

PHONE SOLUTIONS

Hospitality PBX Phone Systems … customizable and always cost-effective Cloud PBX and analog phone solutions

FIBER CIRCUITS

We ensure your efficient build-out — or seamless upgrade —from start to finish

CCTV

Capture and monitor every inch and angle of your property to maintain a safe, secure guest environment at all times

LOW VOLTAGE WIRING

Custom wiring solutions that align with your property’s requirements, needs and budget

AUDIO VISUAL SOLUTIONS

We ensure your efficient build-out — or seamless upgrade —from start to finish

SERVICE & SUPPORT

Our knowledgeable support team provides support 24/7/365 — while our skilled technicians are deployed to solve any onsite issues

PROJECT MANAGEMENT

We review and identify your technology needs—share cost-effective solutions and then manage the project on your behalf—so you can stay focused on serving guests!

WHAT WE DO

WE BUNDLE

1

We understand the technology options. Working with topnotch technology solutions, we streamline the purchasing and upgrading processes to give you the best possible solution and best price.

WE INSTALL

2

Whatever it takes—our team works together to deliver on the timeline and budget for your needs. We provide the expertise and peace of mind that you’ll have the best product and configuration.

WE SUPPORT & SERVICE

3

Our knowledgeable support team provides Level 1, 2 and 3 support—all answered in our U.S.-based NOC. Our nationwide network of skilled technicians will solve any onsite issues efficiently and effectively.

“I know that no matter what time of day or what the issue is, I have the confidence in knowing I can rely on BBH in coming up with a solution and helping us overcome whatever obstacles arise. That said, fortunately we haven’t really had a lot of obstacles because we have been proactive in planning and we will continue to grow together.”

-SUNRIDGE HOTEL GROUP

WE GET THE JOB DONE

6.35
MINS AVERAGE SUPPORT CALL
100
PERCENT CALLS ANSWERED IN U.S.
850
HOTELS INSTALLED
24
HOUR REAL-TIME MONITORING

GET IN TOUCH

“We aren’t over spending on something we won’t need based on our vision; if our vision changes they continue to work with us.”

- SANDPIPER HOSPITALITY

THE BROADBAND HOSPITALITY DIFFERENCE…

Technology that Enhances the Guest Experience

Scalable, reliable communications that differentiate your property

Customized solutions that increase operational efficiency and productivity

Seamless deployment, support, and results. Hotels don’t skip a beat!

Technology that does more than satisfy guest needs… it keeps them coming back again and again

Your partner each step of the way – from planning and installation to deployment and looking at what’s next for your property…

A single source for innovative hospitality technology solutions that touch every aspect of hotel technology to help you perform better… and impress guests.

MEET OUR TEAM

Vince Lucci

CHIEF EXECUTIVE OFFICER

As founder and CEO of Broadband Hospitality, Vince Lucci strives to make Broadband Hospitality a household name in the hotel industry.

Jason Yu

CHIEF OPERATING OFFICER

Jason Yu bring 26+ years of hotel operations and development experience to his role as COO for Broadband Hospitality, where he is responsible for driving company growth, profitability and customer satisfaction.

Megan Wiley-Igo

VICE PRESIDENT OF ASSET MANAGEMENT

Megan Wiley brings 10+ years of hospitality experience to her VP of Asset Management role at Broadband Hospitality. She primarily works alongside the company’s project management team to help ensure that expectations for each property have been met.

Eddie Wiser

DIRECTOR OF OPERATIONS

Eddie Wiser oversees all aspects of customer service and technical support (onsite and remote) for Broadband Hospitality. His role also includes contributing his expertise as a senior technician/engineer for networking and video delivery/DIRECTTV.

Adam Jackson

PROJECT MANAGER OFFICER

Adam oversees all installations (new installs and upgrades) for clients, ensuring that each one is completed successfully and seamlessly.

Laurie Morvay-Kalima

HUMAN RESOURCES COORDINATOR

Laurie oversees benefits, hiring, performance review, and other key HR functions and programs.

Christopher Ruozzo

VICE PRESIDENT OF TECHNOLOGY

Chris Ruozzo is passionate about ensuring that the company’s customers benefit from the most innovative technologies available in today’s hotel marketplace.

Adam Nathan

VICE PRESIDENT OF SALES

Adam Nathan is responsible for driving the continued growth of Broadband Hospitality. With his extensive technology background and proven track record in technology-related sales, he is well-suited for this key role.

Curt Weingart

REGIONAL DIRECTOR OF SALES

Curt’s responsibilities include managing all aspects of Broadband Hospitality’s WoodSpring Suites account. This entails oversight of 200+ economy extended stay hotel chain locations owned by Choice Hotels.

Danielle Jackson

SALES OPERATIONS MANAGER

Danielle is responsible for the day-to-day operations of the sales team, and she also constantly strives to identify process creations that improve Broadband Hospitality operations.

Jason Castillo

REGIONAL DIRECTOR OF SALES

Jason works with current and prospective Broadband Hospitality customers to deliver the best possible technology solutions for their hotels.

John Beville

REGIONAL DIRECTOR OF SALES

John brings a proven track record of 18+ years in technology sales to his role as Regional Director of Sales for BBH. He draws from this expertise to provide professional pre-sale consultation to hospitality firms and hoteliers, where he helps guide them toward cutting, cost-effective technology solutions for their properties.

Ritu Eunni

INSIDE SALES ACCOUNT MANAGER

Ritu strives to provide cost-effective technology solutions to hotel property management and ownership groups nationwide.

Rob Johnston

REGIONAL DIRECTOR OF SALES

Rob works with current and prospective Broadband Hospitality customers to deliver the best possible technology solutions for their hotels.

  • Vince Lucci
  • Chief Executive Officer
  • Jason Yu
  • Chief Operating Officer
  • Megan Wiley-Igo
  • VP of Asset Management
  • Eddie Wiser
  • Director of Operations
  • Adam Jackson
  • Project Manager Officer
  • Laurie Morvay-Kalima
  • Human Resources Coordinator
  • Christopher Ruozzo
  • VP of Technology
  • Adam Nathan
  • Vice President of Sales
  • Curt Weingart
  • Regional Director of Sales
  • Danielle Jackson
  • Sales Operations Manager
  • Jason Castillo
  • Regional Director of Sales
  • John Beville
  • Regional Director of Sales
  • Ritu Eunni
  • Inside Sales Account Manager
  • Rob Johnston
  • Regional Director of Sales

Find out more about the Broadband Technology Team

Contact

590 E. WESTERN RESERVE ROAD
SUITE 9C
YOUNGSTOWN, OH 44514
MAIN: 330-629-8848
HELP: 800-440-7008