Careers at Broadband Hospitality

Broadband Hospitality, a leading provider of hospitality interactive application development and technology services, is GROWING! BBH has an immediate opportunity for an experienced Regional Director of Sales.

Job Description:

• Responsible for the management and growth of Broadband Hospitality’s relationship with major hospitality clients assigned to the Regional Director of Sales.
• Responsible for prospecting, presentation, and follow-up on opportunities for Broadband Hospitality’s “unified communications solutions” (Fiber Circuits, Wi-Fi, DIRECTV, Interactive Television, Casting, Staff Panic and Safety, CCTV, and Phone/PBX) to be applied to hotels and destination resorts in the USA.

Skills Required:

The qualified candidate must possess the following:

• Strong organizational skills (critical attention to detail, task prioritization, and ability to meet deadlines)
• Drive and manage sales pipeline, with prompt and accurate documentation in Salesforce. Forecast sales funnel from prospect through the entire sales cycle pipeline.
• Identify and grow opportunities within an assigned account base to achieve and exceed quota.
• Ensure the appropriate solution is designed and proposed to meet the best mutual interest of the customer
• Professional business writing skills and public demonstration/speaking abilities
• Prepare and consult with internal departments to ensure site surveys, proposals, rate requests, contracts, etc. are followed up and are completed in timeframes acceptable to the client.
• Attend relevant trade shows and events to gather new leads and represent BBH positively and professionally.
• Able to always represent BBH to customers in a positive and professional manner (excellent “customer service” attitude)
• Able to build and maintain a positive rapport with new and existing customers
• Proficiency in the Microsoft Office suite (Word, Excel, PowerPoint)
• Willingness to travel in the USA as necessary
• Multi-lingual proficiency a plus (English and Spanish)

Preferred Skills:

• Direct Hospitality sales experience (specifically, technology sales) is a must-have requirement
• Ability to prospect with proper pre-call investigations, follow-up, cycling, and documentation

About Broadband Hospitality

Broadband Hospitality (BBH), based in Youngstown, OH, is a full-service provider of total unified technology solutions to multiple industries and market niches. With offices in Youngstown, Ohio, and Fort Lauderdale, Florida. Its experience and custom development capabilities deliver the broadest set of technology solutions to hospitality verticals, all supported 24x7x365 by BBH’s support center.

Job requirements:

• 7+ years of Hospitality experience
• Accept a background check
• 5+ years of work experience with Salesforce.com
• 5+ years of Telecommunications experience
• Accept a drug test

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Broadband Hospitality offers a competitive compensation package that meets the needs of today’s technological professionals. Broadband Hospitality’s compensation package includes paid vacation, a company match on retirement savings, healthcare insurance, vision insurance, and dental insurance.

Broadband Hospitality is an equal-opportunity employer.

Installation Technician Description
Founded in 1993, BBH is one of the largest and fastest-growing hospitality technology providers in the country. A true turn-key provider, we work with hoteliers and developers to design, implement, and support the latest and greatest technology; everything from in-room casting, guest room entertainment, to managed internet and network services, CCTV, phone systems, access control systems, interactive television, mobile application, digital signage and more. BBH has also been recognized as one of the fastest-growing DIRECTV Lodging & Institution dealers in the country, having won the DIRECTV DRE Dealer of the Year Award and currently a member of the DIRECTV Advisory Council.

We are currently looking for motivated individuals to join our team as Install Technician. As an Install Technician, you will work on-site at Client Properties to assist with the installation of technology solutions, including everything in our portfolio from low-voltage cabling to satellite systems at hotels and conference centers across the United States. A fantastic position with lots of opportunity for advancement for the right individual.

The successful candidate for this position will possess the following:
Strong work ethic and time management skills with the ability to work under
minimal supervision
Strong interpersonal skills and a positive demeanor as you will be the face of our
company, both on-site and on the phone
Ability to run and terminate low-voltage cabling (Cat3/5/6, RG6, etc)
A solid understanding of networking principles with the ability to learn on your
feet.
Strong troubleshooting skills and methodology
Domestic air and vehicle travel to job sites required on a weekly basis
Ability to travel 90%+ for the position
Ability to drive a car in-state and out-of-state with a valid driver’s license.

Any professional experience with DIRECTV (or other SATV/CATV) or Mitel (or other PBX) is a big
PLUS but not required.

We offer medical, vision, dental, PTO and 401(k) available at 90 days.

Must be able to pass a drug test and background check.

Job Type: Full-time
Skills Required:
· Low Voltage Cabling
· Network, PBX and CCTV Experience
· Strong planning and problem-solving skills
· Strong attention to detail with excellent interpersonal and communication skills

Job Type: Full-time. Broadband Hospitality is an equal opportunity employer

Broadband Hospitality, based in Youngstown, Ohio, with offices in Fort Lauderdale, Florida, specializes in deploying turn-key integrated Wi-Fi, DirecTV, CCTV, PBX, interactive television, interactive mobile applications, and digital signage to the hospitality marketplace.

BBH has an immediate opportunity for an Account Retention Specialist with strategic experience and a solid understanding of all areas of telecommunications within the hospitality industry. This is a highly visible role that will require communication skills and a motivated, organized individual to meet deadlines and build team collaboration.

Job Description:

The Account Retention Specialist is responsible for managing customer information, including contract details, monthly recurring billing, customer order information, and renewals

Responsibilities:

• Proficiently coordinate/manage all fiber circuit orders/activation with the vendor
• Proficiently coordinate/manage all PBX/VOIP orders/activation with the vendor
• Proficiently coordinate/manage all POTS orders/activation with the vendor
• Manage communication/escalation to vendors post-install
• Manage escalation activities efficiently and communicate with internal staff as well as clients
• Manage and report potential risks in project implementation
• Track and update the company CRM (Salesforce)
• Manage customer inventories and provide audit review
• Monitor and manage recurring charges in Acumatica
• Place disconnects
• Billing disputes
• Customer renewal analysis
• Maintain customer contract information

Skills Required:

• 3+years of account management experience in the Hospitality Industry
• Must be able to learn, understand, and explain technical concepts for telecommunication scopes
• Proficiency in Microsoft Office(Word, Excel, Outlook, Project) and other project management software
• Demonstrate competency with various telecom provisioning formats & technologies (POTS, SIP, television, & Circuits)
• Highly organized with multitasking and prioritizing skills
• Ability to learn new technology
• Ability to communicate when operational breakdowns occur
• Ability to handle high stress in a professional manner
• Ability to manage multiple priorities in a fast-paced environment

Skills Preferred:

• Hospitality, MDU, and Senior Living Facilities vertical experience
• Sales
• Basic technical telecom knowledge

Special Requirements:

• The position is remote. The Broadband Hospitality main office is located in Youngstown, OH

About Broadband Hospitality:

We offer a competitive compensation package that meets the needs of today’s technology professionals. Broadband Hospitality’s compensation package includes paid vacation, an IRA with a company match, healthcare insurance, vision insurance, and dental insurance. The Company maintains offices in Youngstown, OH, and Fort Lauderdale, Florida.

Broadband Hospitality is an equal opportunity employer.

Benefits found in job post

Vision insurance, Dental insurance, Medical insurance, 401(k), Disability insurance

Requirements added by the job poster

• 3+ years of work experience with Circuit

• 2+ years of work experience with Salesforce.com

• 3+ years of work experience with Telecommunications Analytics

Broadband Hospitality, a leading hospitality interactive application development and technology services provider, has an immediate opportunity for a Project Accountant with experience working in the Hospitality Industry.

Job Description:

This position will be able to work with our accounting department and is responsible for conducting project billing. The candidate must have a strong background in accounting and a minimum of 2 years of working experience. Familiarity with the Hospitality Industry is a must.

Responsibilities:

• Responsible for all aspects of project milestone billing, including compliance with billing and collections best practices and procedures
• Creates job cost estimates based on contracts, build of materials, and change orders
• Maintains the accuracy of the information contained within the job costing system
• Reconciliation of project accounts receivable aging on a weekly and monthly basis
• Assist with processing, application, and maintenance of client payments related to the project
• Communicate with clients regarding project billing questions
• Provides records of billing, payments, and billing adjustments
• Preparing and reviewing various monthly reports for analyzing project data
• Research various accounting issues
• Assist the Accounting management with a special project
• Work with the Project Management team for the final project billing

Qualifications:

• Knows commonly used accounting principles
• Proficiency in MS Office applications (Outlook, Word, Excel, PowerPoint, etc.)
• Strong analytical skills and attention to detail
• Excellent interpersonal communication skills
• Ability to work independently and in a team environment
• Proven flexibility, initiative, and self-reliance
• Demonstrates knowledge and understanding of organizational policies, procedures, and systems

Education and Experience

• Job cost experience preferred, contract billing experience a plus
• 2 years of cumulative experience, including general accounting, account reconciliation, journal entries, fixed assets, billing, payables, and report generation
• Bachelor’s Degree in Accounting or equivalent work experience a plus

Goals:

A successful Project Accountant will utilize multitasking, analytical, and technical skills to timely and accurately handle all aspects of accounting department demands while being highly adaptive within a fast-paced, results-oriented environment.

This job description is not intended to be all-inclusive, and the employee will perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.

About Broadband Hospitality:

We offer a competitive compensation package that meets the needs of today’s technological professionals. Broadband’s compensation package includes paid vacation, an IRA with a company match, healthcare insurance, vision insurance, and dental insurance. The Company maintains offices in Youngstown, OH, and Fort. Lauderdale, Florida.

Broadband Hospitality is an equal opportunity employer.

Benefits found in job post

Vision insurance, Dental insurance, Medical insurance, 401(k), Disability insurance

Requirements added by the job poster

• 3+ years of work experience with Accounts Payable & Receivable

• 2+ years of work experience with Salesforce.com

• 2+ years of work experience with Microsoft Dynamics GP