WE ARE BBH

Our sales team is comprised of experienced technology pros with a heart for satisfying our clients. We have Midwest values and roots, but our innovative solutions have had a powerful impact on major clients all over the USA, Mexico, Latin America and the Caribbean. Above all, our commitment to teamwork, collaboration, service, and support underscores everything we do. You should set high expectations for your partners, and with BBH you will have the comfort and confidence that your we will prioritize you and your organization.

We don’t ever take your trust in us for granted. We work hard every day to exceed your expectations and deliver on the investment you make in us, our products, and our services.

SALES TEAM

SVP SALES & MARKETING

JOHN TROUTWINE

Mr. Troutwine is responsible for managing key Broadband Hospitality client and reseller relationships as well as leading the internal BBH sales team.  Prior to the Broadband Hospitality / Allin Interactive merger John was SVP of Business Development at Allin Interactive where he sold and delivered over $100M of interactive television, mobile app, and digital signage solutions to the hospitality and cruise industries.

John began his career in 1991 at the Eastman Kodak Company after earning a BA degree in marketing and statistics from Miami University, Oxford, Ohio.

VICE PRESIDENT OF SALES

ADAM NATHAN

In his role as VP of Sales, Adam Nathan is responsible for driving the continued growth of Broadband Hospitality. With his extensive technology background and proven track record in technology-related sales, he is well-suited for this key role.

Adam’s previous technology sales experience includes closing new business and ensuring customer retention for Tyco Integrated Security. In his first year with the company, he was responsible for attaining 234% of their annual sales goal. His drive to succeed, relentless work ethic, and commitment toward building successful teams and delivering top-notch customer service make Adam a unique asset to Broadband Hospitality and their hotel client base.

When he’s not building business for Broadband Hospitality, you can be sure to find Adam on the sidelines, building his son’s future sports career. A “full-time sports dad,” he is his son’s biggest supporter and fan and devotes most of his free time toward taking him to practices and games.

 

REGIONAL DIRECTOR OF SALES

ROB JOHNSTON

As Regional Director of Sales, Rob works with current and prospective BBH customers to deliver the best possible technology solutions for their hotels. He brings 12+ years to this role, having previously held technology sales positions with other major hospitality technology vendors.

Rob fully supports Broadband Hospitality’s customer-centric philosophy and believes strongly in always putting his customers’ best interests first. For this reason, he is committed to helping them identify the most cost-effective and scalable technology solutions tailored to their unique needs.

When he is not serving customers, Rob enjoys family time with his wife and five children. He is a former collegiate pitcher and an avid golfer.

 

REGIONAL DIRECTOR OF SALES

JASON CASTILLO

As Regional Director of Sales, Jason works with current and prospective BBH customers to deliver the best possible technology solutions for their hotels. While he draws from his vast technology background to help clients find the best solutions, he is exceptionally “people-focused” and is always there to support his team and each individual client’s needs.

Jason brings 15 years of technology services experience to his current role, having previously held positions with Samsung Electronics America and Creative Channel Solutions (an Omnicom company). During his time with Samsung, he had the honor of being recognized as a “marketer of the year” for his team’s #1 ranking in brand partner satisfaction.

When he’s not in the tech trenches with customers, Jason spends as much time as possible with family and friends and enjoys reading, playing games, and going to the movies.

INSIDE SALES

AARON BOWLES

In his sales position with Broadband Hospitality, Aaron Bowles is responsible for the management of in-house accounts, cultivation of new business, and customer service for existing BBH clients. He also handles general operational needs for the sales department. Aaron’s prior hospitality and sales experience includes working directly with hotel banquet and management staff to coordinate e-commerce educational seminars.

Aaron feels strongly about applying his philosophy of “working hard and treating others with respect” to his day-to-day interactions with BBH clients and coworkers. In his free time, Aaron enjoys recording music and competitive gaming. He is also an avid fisherman and — despite his irrational fear of heights – he has developed an appreciation for rock climbing.

Director of Marketing

Sydney Wess

As Director of Marketing, Sydney creates marketing materials to convey the BBH product and service line to potential customers in a creative and exciting way. She is responsible for trade show and event coordination as well as connecting with customers and prospects via digital marketing. On a day-to-day basis, Sydney strives for companywide growth through brand awareness and lead generation. 

Sydney graduated from Youngstown State University with a bachelor’s degree in Marketing Management. While in college, she participated in the Disney College Program, where she worked in Magic Kingdom. In her free time, she enjoys traveling and spending time with her dog, Jesse. 

Regional Director of Sales

Brian Postle

Brian brings 20+ years of sales and operations management experience to his role as Regional Director of Sales. With his international travel, resort, and hospitality knowledge, he strives to provide his current and prospective customers with the best workable solutions for their technical needs. On a personal note, Brian grew up in the South and enjoys traveling, learning about different cultures, and trying new cuisines and wines in his free time.

Regional Director of Sales

Chuck Williams

As Regional Director of Sales, Chuck challenges himself to meet his customer’s needs with the best possible technology solutions for their properties. Chuck brings 15 years of cable and telecommunications experience to his current role, making him a great asset to the BBH sales team. Chuck has lived in Georgia for 30 years, where he enjoys spending time with his wife and cheering on his daughter as she pursues a degree from Kennesaw State University. You can find chuck watching college football, golfing, or snow skiing in his free time.

Sales Engineer

Adam Aitken

Adam is a Sales Engineer at Broadband Hospitality, where he designs and engineers your property’s technology solutions for success. Adam has worked on many projects ranging from small hotels to large stadiums, seating more than 60,000 people. Some of the other markets he has experience in include Hospitality, MDU, Retail, RV Parks, Restaurants, Education, and even WISP solutions.

With over a decade of experience in these various markets, he has designed and engineered over 1500 different systems. Adam strongly believes in doing it right the first time. When he is not engineering your systems, Adam spends time with his wife and three children and uses his bilingual Spanish abilities to teach English to others.  

Sales Engineer

Marshall Baxter

As Sales Engineer, Marshall focuses on low voltage cabling and new construction support. Marshall’s background combines 25 Years of experience in technology sales and customer service, along with 15 years of multi-discipline construction project design, sales, and management. Marshall takes pride in personalizing each project by being onsite to work alongside and understand the needs of the General Contractor and Ownership, ultimately assuring that the project meets our strict quality criteria.

His hobbies include golfing, skiing, and hiking. He is also a musician, an audio engineer, and a producer, but his ultimate passion outside of work is cooking and entertaining.