Careers & culture

Careers at Broadband Hospitality

WHy work with us?

Join The Broadband Hospitality Team

At Broadband Hospitality (BBH), we’re more than just a leading technology solutions provider for the hospitality industry; we’re a family of innovators, problem-solvers, and technologists who are passionate about helping properties deliver exceptional experiences to their guests and residents. We believe that our success is driven by the talent, dedication, and expertise of our team members.

OUR CULTURE

Innovative Culture

We thrive on innovation and creativity. At BBH, you’ll work alongside industry experts to develop and implement cutting-edge technology solutions that redefine guest experiences. Our collaborative environment encourages every team member to bring their unique ideas to the table.

Growth Opportunities

We are committed to the professional and personal growth of our employees. With a variety of projects and an expanding client base, you’ll have the opportunity to challenge yourself, enhance your skills, and advance your career in a dynamic industry.

Benefits / why choose us

Comprehensive Benefits

We value our employees’ well-being. BBH offers a competitive benefits package that includes health insurance, retirement plans, paid time off, and continuous learning opportunities.

Work-Life Balance

We understand the importance of balance. Our flexible work arrangements and supportive policies are designed to accommodate the varied needs of our team members, ensuring that work complements life outside the office.

Broadband Hospitality

We're Pioneers in Shaping Hospitality Innovations

Installation Technician - Remote - Full Time

Installation Technician Description
Founded in 1993, BBH is one of the largest and fastest-growing hospitality technology providers in the country. A true turn-key provider, we work with hoteliers and developers to design, implement, and support the latest and greatest technology; everything from in-room casting, guest room entertainment, to managed internet and network services, CCTV, phone systems, access control systems, interactive television, mobile application, digital signage and more. BBH has also been recognized as one of the fastest-growing DIRECTV Lodging & Institution dealers in the country, having won the DIRECTV DRE Dealer of the Year Award and currently a member of the DIRECTV Advisory Council.

We are currently looking for motivated individuals to join our team as Install Technician. As an Install Technician, you will work on-site at Client Properties to assist with the installation of technology solutions, including everything in our portfolio from low-voltage cabling to satellite systems at hotels and conference centers across the United States. A fantastic position with lots of opportunity for advancement for the right individual.

The successful candidate for this position will possess the following:
Strong work ethic and time management skills with the ability to work under
minimal supervision
Strong interpersonal skills and a positive demeanor as you will be the face of our
company, both on-site and on the phone
Ability to run and terminate low-voltage cabling (Cat3/5/6, RG6, etc)
A solid understanding of networking principles with the ability to learn on your
feet.
Strong troubleshooting skills and methodology
Domestic air and vehicle travel to job sites required on a weekly basis
Ability to travel 90%+ for the position
Ability to drive a car in-state and out-of-state with a valid driver’s license.

Any professional experience with DIRECTV (or other SATV/CATV) or Mitel (or other PBX) is a big
PLUS but not required.

We offer medical, vision, dental, PTO and 401(k) available at 90 days.

Must be able to pass a drug test and background check.

Job Type: Full-time
Skills Required:
· Low Voltage Cabling
· Network, PBX and CCTV Experience
· Strong planning and problem-solving skills
· Strong attention to detail with excellent interpersonal and communication skills

Job Type: Full-time. Broadband Hospitality is an equal opportunity employer

Technical Deployment Engineer

Broadband Hospitality, a leading provider of hospitality interactive application development and technology services, has an immediate opportunity for a Network Engineer.

Job Description:

A Network Engineer is responsible for network architecture, configuration, integration and troubleshooting any network hardware or Microsoft Azure cloud virtual network software equipment on a per-project, lab, or support basis. Also responsible for using network monitoring tools to validate configuration and a successful implementation of a project that involves an IP network. Must be able to handle multiple projects at a time.

Responsibilities:

Be the Subject Matter Expert in IP Network Engineering and Network Security for Broadband Hospitality

Assist the Sales Engineering department with Build of Materials (BOMs)

Assist the Support department as tier 3 escalation for network issues

Be open to the evolution into NetOps and working with DevOps Tools like Terraform/Ansible to provision/configure networks using Infrastructure as Code

Design, implement, and documentation of single and multi-scope networks with network and security best practices:

Scopes that will involve network architecture/engineering/security:

Microsoft Azure Network Infrastructure

Fiber terminations/Ethernet Cabling (Design only)

Internet Scope (WLAN, Routing, Switching, Firewall, Internet Gateway)

Interactive Television (On-Premises Servers/IP Set Top Boxes, MS Azure IAAS that need network architecture/engineering expertise)

White Label iOS/Android Mobile Application (MS Azure IAAS that need network architecture/engineering expertise)

Public Digital Signage (MS Azure IAAS that need network architecture/engineering expertise)

CCTV (NVR and IP Cameras)

VOIP (PBX Server and IP Phones)

Chromecast Casting (Nomadix Casting Server and Chromecast wireless devices)

All future scopes that involve IP Network Engineering

Perform site surveys as requested

Document network architecture for both Cloud and On-premises networks

Create network training documents for other departments and participate in training sessions.

Work with internal staff and vendors to escalate issues and best practice designs.

Certifications Required:

A valid CCNP

Certifications Preferred:

CCNP Security

CISSP

Skills Required:

We require that you have 7+ years of experience with IP Network Architecture, Engineering and Troubleshooting

Knowledge of:

Copper and Fiber cabling infrastructure to residential and/or commercial real estate planning/designing/implementing.

Routing

Switching

802.1q

Layer 4 firewalls

VPN Tunneling

WLAN

802.11a/b/g/n/ac/ax

Network access like Cisco TACACS and ISE

Knowledge in reading commercial blueprints for low level voltage topology for the following scopes:

IP CCTV Camera and NVR systems

Wireless Access Points

MDF/IDF

DEMARC

Ability to use and understand IP packet captures.

Ability to use and understand wireless heat maps.

Basic understanding of AAA and 802.1x, preferably in a visitor-based network.

Microsoft Azure Network Engineering:

VNETS

VPN Gateways

Express Route

Virtual Network Peering

Network monitoring

Microsoft Office (Visio, Word, Excel, Outlook)

Setup and configuration of PRTG Network Monitoring tool.

Skills Preferred:

Hospitality, MDU, Senior Living Facilities verticals experience

At least one of the following vendors for Routing/Switching: Cisco, Ruckus

At least one of the following vendors for WLAN: Ruckus, Ubiquiti, Aruba.

At least one of the following vendors for Firewall: Cisco Firepower, Cisco ASA, Fortinet FortiOS, Sonicwall

Visitor based Internet Gateways: Nomadix, SolutionIP

Network protocols (SNMP, TCP/IP, UDP, IGMP, RTSP, STP, SIP, DNS, DHCP, RTSP, HTTP, HTTPS, LACP, IPSEC, MPLS)

Wireshark

Ekahau and/or Air Magnet

Blueprint reading and markup (Bluebeam)

Knowledge of one or more of the following desired:

Multicast Routing (PIM)

IGMP

VOIP/SIP network engineering

DOCSIS

RF Distribution (DirecTV, CATV)

Bluetooth Low Energy for Internet Of Things

GRE Tunneling

Knowledge of DevOps Tools

Terraform

Ansible

Special Requirements:

The position is remote with requests to come to the Ft. Lauderdale, FL, Youngstown, OH Office, or customer site whenever necessary.

The candidate must be bilingual: Fluent in English and Spanish

Ability to work a 15% travel schedule

Ability and desire to travel overseas by plane for installation projects

Ability to work overseas in a foreign environment

Adaptable to a changeable travel schedule (Client dictates travel schedule and arrangements)

Ability to travel independently and communicate with non-English speaking people

Ability to work in close quarters with others

Ability to stand, and walk for long periods of time, at least eight hours per day

Ability to lift to 60 pounds

Ability to walk up stairs

Ability to work in noisy and hot or cold working conditions

About Broadband Hospitality:

Broadband Hospitality offers a competitive compensation package that meets the needs of today’s technology professionals. Broadband Hospitality’s compensation package includes paid vacation, IRA including company match, healthcare insurance, vision insurance, and dental insurance. The Company maintains offices in Youngstown, OH, and Ft. Lauderdale, Florida

Apply Now

Broadband Hospitality offers a competitive compensation package that meets the needs of today’s technology professionals. Broadband’s compensation package includes paid vacation, IRA including company match, healthcare insurance, vision insurance, and dental insurance.

Broadband Hospitality is an equal opportunity employer.

Network Engineer